Thank you for choosing KingstonGate.com for your real estate needs. We strive to provide a seamless and satisfactory experience for our users. Please review our refund policy outlined below.
Refund requests are only applicable to specific circumstances and are subject to approval by KingstonGate.com.
Eligible refund scenarios include technical errors on our part, incorrect charges, or any other situation deemed reasonable by KingstonGate.com.
Refund requests must be submitted within 14 days of the transaction date. Any requests received after this period will not be considered.
To initiate a refund request, users must contact our Customer Support team via email at support@kingstongate.com.
Please provide a detailed explanation of the issue, along with supporting documentation if required.
KingstonGate.com will review the request within 7 business days and notify the user of the decision.
If the refund request is approved, the refund amount will be credited to the original payment method used during the transaction.
Refunds may take up to 14 business days to reflect in the user's account, depending on the policies of the payment provider.
Certain fees, such as transaction processing fees, may be non-refundable. These will be clearly communicated to users before the transaction is completed.
If a user disagrees with the refund decision, they may contact our Customer Support team to escalate the matter. We will make reasonable efforts to address and resolve any disputes.
KingstonGate.com reserves the right to modify, update, or change this refund policy at any time. Users will be notified of any changes through the website or other appropriate channels.
By using KingstonGate.com, users agree to abide by this refund policy. If you have any questions or concerns regarding our refund policy, please contact our Customer Support team at support@kingstongate.com.
Thank you for choosing KingstonGate.com for your real estate needs.
KingstonGate.com